Howard dumps privacy proposal

Bernard Robertson-Dunn brd@netinfo.com.au
Sun, 30 Mar 1997 11:47:45 +1000


At 11:21 PM 28/03/97 +1000, "Ian Johnston" <ijohnsto@pcug.org.au> wrote:

>With budget constraints, governments are looking for better value-for-money in
>service provision. 

Trying to do more for less is a reasonable goal, if done by increased
efficiency. Paying less and getting less is questionable. Getting a lesser
number of people to do the same thing may also be questionable if it leads
to stress and mistakes.

>A reduction in quality, cost or a combination of both may be objectives of
>outsourcing.

Are you suggesting that a reduction in quality may be an objective?
 
>Outsourcers' contracts normally provide for performance monitoring, measurement
>and service standards.

You seem to place a lot of faith in contracts. There are many examples of
the government coming off second best in contractural arangements

regards
brd
Bernard Robertson-Dunn
Canberra, Australia
brd@netinfo.com.au