experience with SLA/tender sought

[Bernard Robertson-Dunn]

Joseph Tandl wrote:
> 
> Dearest linkers (yes, I do want something ...  :-)
> 
> I have to draw up service level agreements for maintenance of and
> support for Unix and NT boxes in a very short timeframe, hence this
> shortcutting request:

Then Jan Whitaker <jwhit@PrimeNet.Com> responded

> I'm curious if this request is a result of the outsourcing
> that is "coming soon to a government department near you"?

I really, really hope that this is not the case. Outsourcing,
if it is to be done at all, needs to be done properly and
with careful thought, not in a hurry.

-- 
Regards
brd
+-------------------------+
|Bernard Robertson-Dunn   |
|Canberra Australia       |
|brd@netinfo.com.au       |
+-------------------------+