Customer Service and ISP's
Wed, 19 Aug 1998 13:28:27 +1000
At 9:24 PM 1998/08/18, Bernard Robertson-Dunn wrote:
>Can anyone recommend another ISP that I might consider if I chose
>to exercise my option and tell them to take a running jump?
I started with a dial up account at Netinfo and the got a permanent
connection account as well. A few weeks later Dynamite took over, shifted
the operation from the original Netinfo premises to their's, which involved
a change in phone number and new IP number. They supplied me with adequate
information and the slight amount of trouble I had, due to my own technical
confusion, they resolved over the phone in a freidly and helpful manner.
They, like most ISPs, are very rapidly expanding which may explain why
things sometimes go awry.
I have no reason to feel unhappy about the service I have had from them.
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