[LINK] E-Commerce woes

[Rick Welykochy]

On Mon, 19 Jun 2000, Rachel Polanskis wrote:

> First I needed some info about the RAM, making sure I was going to
> be getting the right thing so I decided to email their support address.
> 
> So far, I have waited a week with no response.
> Palaeographics have just lost several hundred dollars of my custom....

I find there are three types of email respondents on the Net:

(A) those who treat an email as sacredly as they would a personally 
    delivered message, or as perhaps they would a message on their
    answering machine, and respond in a timely manner;

(B) those who obviously have read your message, but either fail to respond
    or respond way too late; and

(C) those who who are actually just bit buckets and send the email to
    oblivion.

(A) group consists mainly of friends, reliable business partners
and academics.

(B) group consists of slack b**t**ds, people who secretly don't like you,
and those who don't really understand email.

(C) consists of e-commerce sites, marketing droids, sales people and
telephone sanitisers.

--
Rick Welykochy || Praxis Services