[LINK] Telco and ISP complaints soar
Tue, 10 Oct 2000 13:50:32 +1000 (DST)
On Tue, 10 Oct 2000, Tony Barry wrote:
> Telco and ISP complaints soar
> The Telecommunications Industry Ombudsman has revealed that
> complaintsabout telcos and ISPs are continuing to rise as the
> industry strugglesto keep up with a growing number of customers.
Rubbish: "Mr Pinnock urged telcos and ISPs to resolve internal
complaints so as to release the burden off the TIO. "
The TIO is funded by the participating members. If those members
cannot handle the complaints adequately, they will pay through
increased TIO infrastructure costs.
Rick Welykochy || Praxis Services