[LINK] Email complaints 'unpopular'

[Tony Barry]

Email complaints 'unpopular'
The Customer Service Institute of Australia has defended harsh criticism
of a survey it released, that says the country is still uncomfortable
lodging complaints via email.
http://www.zdnet.com.au/zdnn/stories/zdnn_display/au0006361.html
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phone  +61 2 6241 7659
mailto:me@Tony-Barry.emu.id.au
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On Aboriginal Policy
"And if governments will not act, then this is a matter on which
people must act to secure a government that will.The dignity and
self esteem of Australia at some point will demand it."

Malcolm Fraser 24 Aug 2000