[LINK] New topic raised on accessibility: language

[Jan Whitaker]

Just a brief interview on the local ABC news this morning.  Centrelink 
website pointed out as an example of a government website that is 
unaccessible because of the language used.  The content is translated 
elsewhere in the site, but the navigation to get there is difficult and in 
English only.  Sounds like the criticisms of the ATO instructions: press 
one if you speak English, press 2 if you don't.

Next big area for software development:  English to non-English translators 
that really work for these types of issues.

Also, what will governments have to do to satisfy these requirements as 
they continue to push for online service delivery and have multilingual 
populations?

Jan
JLWhitaker Associates
Melbourne, Victoria, Australia
jwhit@primenet.com  --  http://www.primenet.com/~jwhit/whitentr.htm
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