[LINK] Australian IT section today - Telstra 'online'
Tue, 30 Jan 2001 10:49:22 +1100
Cute story on the AUIT section today. Been there, done that! And this is
our 'premier' online service provider?? NOT! Pity the poor person who
encounters this as their first computer experience to avoid paying a $3
surcharge to get a paper bill.....
Hanging out to pay a Telstra bill online
30 January 2001
TELSTRA's desire to get customers to deal with it online is not so new.
It has been doing a bit of spadework for a while, but it may take some
time before its
efforts bear much fruit.
I first tried to find out about online billing information last August
when I was looking at
an envelope stuffer that came with my phone bill.
[snip the rest of the fiasco story...]
Melbourne, Victoria, Australia
email@example.com -- http://www.primenet.com/~jwhit/whitentr.htm