[LINK] Telstra - talking to a machine
Tue, 13 Nov 2001 14:55:22 +1100
At 09:44 AM 13/11/01 +1100, Anthony Healy wrote:
>Using first person in a voice response system denotes a certain amount of
>corporate arrogance and a dearth of communication expertise.
At least the machine didn't address you as Dave....
who is just back from WA and getting back in the swing of things....
Melbourne, Victoria, Australia
firstname.lastname@example.org -- http://www.primenet.com/~jwhit/whitentr.htm