[LINK] Westpac online banking goes west

[Craig Sanders]

On Wed, Nov 28, 2001 at 09:00:15AM +1100, Gordon Keith wrote:
> I've been using Westpac's online banking regularly for over a year now
> with konqueror without a problem (though I did have to turn cookies
> on).
>
> I went to use it yesterday and I can't even sign in anymore. I'm not
> sure what changes they've made, but they don't provide any support for
> browsers other than IE and Netscape 4.
>
> Another online banking solution failure.

send them a letter complaining that their idiotic policy is forcing you
to either give up online banking or change to another bank. the third
alternative, using an insecure browser on an insecure operating system
is not a viable option for anyone who actually cares about security.

CC your message to the ACCC, highlighting the anti-competitiveness
of forcing you to use the monopolist microsoft's web browser on the
monopolist's operating system.

it might also be worth pointing out that if their internet banking site
doesn't work with SSL-enabled lynx or links (text-only, non-javascript)
browsers then it unfairly discriminates against blind & disabled users.
CC your message to the Equal Opportunities Commission.


craig

ps: i dumped ANZ a few years ago for exactly this reason. their internet
banking service worked fine on Linux Netscape until they "improved"
it...then it didn't work at all (amongst other problems, a java applet
locked netscape solid). it was the final straw, so i switched to Bendigo
Bank. i wouldn't change back for anything.


-- 
craig sanders <cas@taz.net.au>

Fabricati Diem, PVNC.
 -- motto of the Ankh-Morpork City Watch