[LINK] Big email problems

[Jan Whitaker]

At 06:01 PM 3/10/01 +1000, Tony Barry wrote:
>5. Glitch hits Telstra mail boxes
>For the second time in seven days, Telstra BigPond Mail customers with user
>names beginning with the letters P and F are being affected by a technical
>glitch which is leading to delays in receiving e-mail.
>http://cgi.zdnet.com/slink?147309

This reminded me of a caller to local radio yesterday.  The focus of the 
discussion was unrequested porn mail.  Jon Faine received a very blue one 
this week and raised the subject.  One caller described her experience in 
trying to get help from her service provider when she was getting spam 
mail.  She complained etc and was told nothing could be done.  She then 
changed her address with the same provider. Problem continued.  She ended 
up biting the bullet and changing providers. When she pressed the provider 
on the issue, she was told that because she hadn't opted out at the 
beginning of her account, her address had been on-sold.  She said she 
hadn't been asked about opting out of anything.

Jon asked her:  who is the provider who onsold the info and didn't tell you 
about it?

Woman:  Telstra.

Jan


JLWhitaker Associates
Melbourne, Victoria, Australia
jwhit@primenet.com  --  http://www.primenet.com/~jwhit/whitentr.htm