[LINK] Jakob Nielsen: Poor Code Quality Contaminates Users' Conceptual Models

[James Morris]

Linkers,

In light of number of recent comments to the list about appalling web
sites, here's a timely column by Nielsen:

http://www.useit.com/alertbox/20011028.html

  Software bugs and system crashes result in huge productivity losses
  and undermine users' ability to form good models of how computers work.
  Website designers can help improve user confidence by prioritizing
  quality and robustness over features and the latest technolog

 [...]

BTW, did anyone else notice that a number of IT news sites were running
full page flash ads for the XP launch on their home pages, which had no
"skip intro" links?

As someone who doesn't usually have a "flash plugin" installed, this meant
that I was unable to access any news, as the sites appeared to require
flash to navigate beyond the advertisement.


- James
-- 
James Morris
<jmorris@intercode.com.au>