[LINK] telemarketers, aaarrgh

[Robin Whittle]

You can think of a telemarketing call as a free assertiveness training
and morality development workshop, delivered, as in real-life, when you
least expect it.   Sitting at your desk, thinking of what you want to
think about . . . and then suddenly, it is your civic duty to bite
someone's head off!   That, or force them to face their own culpable
reality by means of persuasion, blunt statements or expressions of pain
and disgust.

They deserve every bit of upset you can cause them - because they are
systematically wasting time and spreading upset and distrust every call
they make.  They know, or should know, exactly what they are doing and
they do it nonetheless, including by believing a whole pile of rot about
how it is somehow acceptable.  They wouldn't want it done to themselves
and they wouldn't want to call one of their friends.

My approach is not to insult them (that enables them to feel sorry for
themselves and to disrespect you), but to express my feelings as I feel
like at the time (which may be abrupt) and to force them to face the
reality of what they are doing.

 - Robin