[LINK] telemarketers, aaarrgh
Thu, 01 Nov 2001 02:38:38 +1100
Reagan Blundell wrote:
> I had friends at Uni who had jobs with telemarketers. They didn't
> view it as some sort of sport. They despised their job, but the fact
> remained, it was their only means of income, and without it, they had
> no way of eating, paying rent, or buying their textbooks. They were
> all looking for any other job so they could gleefully tell their boss
> where to go.
> Just because there are some people in a job with a certain attitude,
> doesn't mean everyone in that job has the same attitude.
I don't assume telemarketers as individuals want to harm and be selfish
- I think only a small subset do. The managers are culpable, since they
make a conscious choice to do business by an intrusive means when they
have many other options - all of which are more respectful of other
people, their staff included.
But nonetheless, the more untenable we make individual telemarketers
continuation in that job, the more the costs will go up and the more the
economy will expand as the burden of this inefficiency and disruption is
If 20% of telemarketers had a nervous breakdown after two days on the
job, and sued their employers for work-generated stress, then the
telemarketing burden would reduce and the rest of the economy would
expand to create more jobs.