[LINK] Red Sheriff and Vic Gov [was MMV - Equivalent in other
jeff.evans at iird.vic.gov.au
jeff.evans at iird.vic.gov.au
Tue Apr 20 15:53:31 EST 2004
If there's an issue with "consistently" then that's an IT problem...
i.e. sort out the servers so they log in a consistent manner.
"Consistency" is an issue for us, as Boston Consulting Group discovered in
a consultancy for MMV last year, in Vic Gov there are some 200 (physical)
web servers, over 500 domain names, 50+ ISPs... A priority of the Office of
CIO is to bring in rationalised web hosting and development through a web
management framework. Trying to get consistent _anything_ in the web space
(and across government?) seems to be a problem historically...
My own experience show server logs can vary significantly from package to
package, ie BigPond's Statistics Server is not consistent with WebTrends
data, which is different from other log file data... at least if we use one
external provider we can compare April's chalk with January's chalk.
Why does Red Sheriff get singled out in this way? I believe WebTrends Live
and other site statistics software also use server-side data aggregation.
I'm not sure, but I'd expect the majority of larger .AU webhosts/ISPs are
also having traffic data aggregated by Hitwise et al; when does such data
collection become invasive?
Manager, Business Channel
Department of Innovation, Industry & Regional Development (DIIRD)
Ph 03 9651 9590 Fax 03 9651 9725
Email jeff.evans at iird.vic.gov.au
<rha at juggernau To: link at anu.edu.au
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link-bounces at a Subject: Re: [LINK] Red Sheriff and Vic Gov [was MMV - Equivalent in other
At 1:53 PM +1000 20/4/04, jeff.evans at iird.vic.gov.au wrote:
>The Guidelines for whole of gov't
> Government web site managers should:
> i) Monitor web site usage . what is popular, what is not, and what you
> can do
> about it
> ii) Examine the paths taken by visitors through the site . are they
> getting to the
> .important. information and services, or are they getting lost? This is
> particularly useful exercise if you are considering redesigning your
> architecture or user interface
> iii) Examine the Error Log and correct any problems
> iv) Check the Referrals Log to see which search engines and index site
> concentrate on promotion with your promotion and registration
>These needs are met by services such as Red Sheriff, and aren't
>consistently possible by server log analysis alone.
All those needs can indeed be met by server log analysis. If there's an
issue with "consistently" then that's an IT problem... i.e. sort out
the servers so they log in a consistent manner.
And red sheriff creates a whole slew of problems of it's own... for
example, it's been many years since red sheriff logged any of my traffic.
Or indeed any traffic from an ISP I used to run or traffic from any of
the companies for whom I have set up proxy servers. The first thing I do
is drop ad networks and spyware sites into a black hole. Well, second
thing actually... first I tell the company why I'm going to do it.
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