[LINK] Outsourcing on Today Tonight

Howard Lowndes lannet at lannet.com.au
Thu Feb 19 13:23:16 EST 2004


On Thu, 2004-02-19 at 11:41, Craig Sanders wrote:
> On Thu, Feb 19, 2004 at 10:21:56AM +1100, Howard Lowndes wrote:
> > > If executed correctly, I can see offshore call centers being an efficient
> > > and legitimate way of reducing opex costs. But if the resulting side effect
> > > is that the service that the call center is meant to be offering is poor,
> > > then there is little use.
> > 
> > It only benefits two classes of people; shareholders in the business
> > conducting the off shoring, and the people off shore who get exploited.
> 
> s/the people off shore/the EMPLOYERS of the people off shore/

Agreed, but the exploitees do also get to eat at least one day each
week.

> 
> 
> craig
> 
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-- 
Howard.
LANNet Computing Associates - Your Linux people <http://www.lannetlinux.com>
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