[LINK] FW: ACS Withdraws 3G Survey

[Chirgwin, Richard]

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-----Original Message-----
From: News Release
To: Mr Richard Chirgwin
Sent: 30/01/04 18:04
Subject: ACS Withdraws 3G Survey

AUSTRALIAN COMPUTER SOCIETY MEDIA RELEASE

ACS Withdraws 3G Survey

ACS and Hutchison Telecoms to work together on future 3G business
services

Friday 30 January 2004 - The ACS (Australian Computer Society) has
withdrawn a survey about the 3 telecommunications network and removed a
related media release from its website.

The move follows discussions with Hutchison Telecoms, which operates the
3 network, about its handling of service issues. 

ACS President, Edward Mandla, said the ACS apologises to Hutchison for
any damage the survey might have inadvertently caused and has accepted
assurances that the telco will directly address any 3-related customer
concerns from ACS members. 

"It was never our intention to harm the reputation of Hutchison Telecoms
or its ground-breaking 3rd generation mobile network and we regret any
damage that might have occurred," Mr Mandla said. 

"We are very pleased with the way in which Hutchison has responded to
our concerns, including their willingness to receive ACS suggestions
about future innovative solutions on the 3 network, a development which
will benefit all business customers," he said.

This media release is located on the ACS web site at
www.acs.org.au/news/300104.htm  
ENDS