[LINK] Centrelink 'Australia's e-government project'

[Adam Todd]

>Hunt for 'Service charter' within the .gov.au domain for some dry
>examples. Some gleefully skip mention of a collective noun at all,
>resorting to 'you' in any reference.

<cough>

>Ivan
>(who holds stakes in not very much)

The only place I seem to hold stakes at these days is around the BBQ, and 
that's assuming I can afford the $30 a kilogram price for the, becoming 
more and more valued, slab of beef.