[LINK] Complaint to Min Communications re Telstra's redirection

[Jan Whitaker]

At 04:00 PM 23/11/2004, Stilgherrian wrote:
>[Telstra's redirection of www.caseydonovan.com to cover their mistake with 
>their Australian idol advertising has incensed me to the point that I've 
>made a formal complaint to the Minister. I'll post any response here. 
>Comments greatly appreciated, one way or the other. And of course any 
>support would be appreciated too! -- Stil.]

this on the real CD site:

Bigpond apologises to Casey posted by BMG
Posted on Tue Nov 23, 2004 09:50:46
BigPond Corporate Affairs Manager, Craig Middleton, said BigPond deeply 
regrets the inclusion of the incorrect website address in an advertisement 
celebrating Casey's Australian Idol win.

The correct site is www.caseydonovan.com.au

"BigPond apologises for any embarrassment or offence to Ms Donovan, her 
family and to anyone who has accessed the incorrect website," Mr Middleton 
said.

"Since being alerted to the error, we have taken a number of steps to 
reduce the risk of customers accessing the incorrect site, including the 
placement of a page on the BigPond service which will direct BigPond 
customers to the Australian Casey Donovan website," he said.

BigPond also has advised web content filtering providers of the US site's 
content, to have it blocked for customers who subscribed to Internet 
filtering services.

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You might also register your complaint with the ACA and IIA and TIO.

Jan




JLWhitaker Associates
Melbourne, Victoria, Australia
jwhit at melbpc.org.au  --  http://member.melbpc.org.au/~jwhit/whitentr.htm
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