[LINK] Do Telstra require MS Windows for broadband?
stil at stilgherrian.com
Thu Feb 17 13:28:16 EST 2005
>>> Until I signed up to broadband Internet I did not even have Microsoft
>>> installed on my PC, but Telstra would not install Bigpond without it.
>> Has any Linker had this experience? Surely such behaviour would warrant
>> attention from the ACCC?
While I'm not especially a fan of Telstra's Internet services, I'm having
trouble seeing this as a restrictive trade practice.
Telstra isn't saying that you can't put a Linux box on their broadband
network. They're saying that they provide technical assistance if you run
Windows or Mac OS, but if you're running anything else then you're on your
It's not *Telstra's* job to build and maintain *your* internal data network.
I don't see this as being any different to a mechanic putting up a sign
advertising his services, you bringing in an obscure car, and him saying
"Oh, sorry, I don't know how to fix that. You'll have to go somewhere else."
Am I missing something?
If you want an ISP which supports Linux, then I can thoroughly recommend
Pacific Internet's business DSL. It costs more, but you get 24/7 telephone
support staffed by actual network support people, not call centre
I ran into an obscure connectivity problem under Linux. Not only did their
tech support guy understand how to speak the language, but he even suggested
I email him the configuration files. A couple of days later they'd
researched the problem and emailed me back a modified configuration which
Note that I'm talking about their business product, not their residential /
consumer product. It is NOT the cheapest DSL connection on the market. You
get what you pay for, and you pay for what you get...
Stilgherrian <stil at stilgherrian.com>
Internet, IT and Media Consulting, Sydney, Australia. ABN 25 231 641 421
mobile 0407 623 600 (international +61 407 623 600)
fax 02 9516 5630 (international +61 2 9516 5630)
More information about the Link