[LINK] Centrelink relies on artificial intelligence
Roger.Clarke at xamax.com.au
Mon Aug 25 17:21:21 EST 2008
At 17:03 +1000 25/8/08, David Boxall wrote:
>> Centrelink is using natural language-based artificial intelligence to
>> ensure people get the financial benefits to which they are entitled.
>> The intelligence forms the backbone of a business rules and compliance
>> software engine created by Aussie developer, Haley.
Haley's predecessor, SoftLaw was doing this right through the 1990s.
For example, a 2-minute Google found a timeline here:
So what justifies an announcement in 2008, almost two decades after
the original work?
Note that I'm not expressing doubts about the *substance* of the
claims. (I'm an inveterate AI sceptic, and with very good reason.
But I've never evaluated the SoftLaw work; and many years back it
did seem to be making a lot more headway than most AI-based projects).
To follow David's theme then, how about:
'Media fail to use any form of intelligence in vetting media release' ?
Roger Clarke http://www.anu.edu.au/people/Roger.Clarke/
Xamax Consultancy Pty Ltd 78 Sidaway St, Chapman ACT 2611 AUSTRALIA
Tel: +61 2 6288 1472, and 6288 6916
mailto:Roger.Clarke at xamax.com.au http://www.xamax.com.au/
Visiting Professor in Info Science & Eng Australian National University
Visiting Professor in the eCommerce Program University of Hong Kong
Visiting Professor in the Cyberspace Law & Policy Centre Uni of NSW
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