[LINK] Fwd: OII: [UK] Govt on the Internet Rpt Released

[Roger Clarke]

This report sounds rather unexciting - more of an academic 
perspective than a consultant's.  What needs to be done to fix the 
problems seems to be expressed so vaguely as to deliver very little 
impetus for improvement.


>Date: Fri, 13 Jul 2007 15:19:56 +0100 (BST)
>From: OII Newsletter <newsletter at oii.ox.ac.uk>
>To: oii-news at maillist.ox.ac.uk
>Subject: OII News [2007.07.13]: Government on the Internet Report Released
>
>Dear Friends and Colleagues,
>
>A new report on the state of UK government on the Internet was 
>published today by the UK National Audit Office, researched and 
>written by a team from the Oxford Internet Institute and the LSE 
>Public Policy Group. The team was led by Patrick Dunleavy of LSE and 
>Helen Margetts of the OII. Tobias Escher from the OII was a key 
>member.
>
>The report to Parliament, 'Government on the Internet: progress in 
>delivering information services online', looked at the progress made 
>by government in delivering services and information online since 
>the same study team last reported in 2002. The report and a research 
>report with a great deal of background data is available for 
>download at:
>
>http://www.governmentontheweb.org
>
>The study involved a wide range of social science methods, including 
>experiments, focus groups, a national survey, online survey of all 
>government CIOs, census of all government websites, comparator 
>studies and webmetrics.
>
>Government organisations spend some £208 million on websites each 
>year. Usage of the main government websites has risen over time and 
>some sites are widely and repeatedly used. However, the study 
>reports a number of areas where departments and agencies could 
>improve value for money in the provision of online information and 
>services.
>
>The researchers found that:
>(i) Government websites tend to be text heavy and complex to 
>understand and to navigate
>(ii) Many agencies have little information about how much online 
>provision of services costs
>(iii) Most departments lack sufficient information about who is 
>using their sites and how they are being used
>
>Report: http://www.governmentontheweb.org/access_reports.asp
>Government on the Web: http://www.governmentontheweb.org/
>NAO press release: http://www.nao.org.uk/news_press.htm
>
>Helen Margetts
>Patrick Dunleavy
>
>Oxford Internet Institute
>University of Oxford
>1 St Giles Oxford OX1 3JS
>United Kingdom
>Tel: +44 (0)1865 287210
>Fax: +44 (0)1865 287211
>Email: enquiries at oii.ox.ac.uk
>Web: http://www.oii.ox.ac.uk
>
>
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-- 
Roger Clarke                  http://www.anu.edu.au/people/Roger.Clarke/

Xamax Consultancy Pty Ltd      78 Sidaway St, Chapman ACT 2611 AUSTRALIA
                    Tel: +61 2 6288 1472, and 6288 6916
mailto:Roger.Clarke at xamax.com.au                http://www.xamax.com.au/

Visiting Professor in Info Science & Eng  Australian National University
Visiting Professor in the eCommerce Program      University of Hong Kong
Visiting Professor in the Cyberspace Law & Policy Centre      Uni of NSW