[LINK] Centrelink relies on artificial intelligence

[Roger Clarke]

At 17:03 +1000 25/8/08, David Boxall wrote:
>>  Centrelink is using natural language-based artificial intelligence to
>>  ensure people get the financial benefits to which they are entitled.
>>  The intelligence forms the backbone of a business rules and compliance
>>  software engine created by Aussie developer, Haley.

Haley's predecessor, SoftLaw was doing this right through the 1990s.

For example, a 2-minute Google found a timeline here:
http://bizrules.info/weblog/2007/11/haley_rule_bursts_into_the_bus.html

So what justifies an announcement in 2008, almost two decades after 
the original work?

Note that I'm not expressing doubts about the *substance* of the 
claims.  (I'm an inveterate AI sceptic, and with very good reason. 
But I've never evaluated the SoftLaw work;  and many years back it 
did seem to be making a lot more headway than most AI-based projects).


To follow David's theme then, how about:

'Media fail to use any form of intelligence in vetting media release' ?


-- 
Roger Clarke                  http://www.anu.edu.au/people/Roger.Clarke/

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Visiting Professor in Info Science & Eng  Australian National University
Visiting Professor in the eCommerce Program      University of Hong Kong
Visiting Professor in the Cyberspace Law & Policy Centre      Uni of NSW