[LINK] Study shows pop-up warnings are ineffective

[Stilgherrian]

On 30/09/2008, at 8:15 AM, Malcolm Miles wrote:

> On Tue, 30 Sep 2008 05:33:35 +1000, you wrote:
>
>> If a pop-up window says something like 'Download wonderful new
>> anti-virus solution now?' and offers buttons saying 'Download' and
>> 'Cancel', can a user be sure that the 'Cancel' button doesn't have
>> the download functionality hidden behind it?
>
> Because the UAC prompt is generated by the operating system, not by
> the application that is requesting adnminstrator rights.


And the user, who is bombarded with a thousand different styles of  
interface widget because everything must be designed to deliver the  
marketing message that it's "new and improved", who has no training in  
computers whatsoever but has simply absorbed an inaccurate and myth- 
filled oral tradition in their workplace, who doesn't understand a  
single word used by whoever wrote the dialog box, who simply wants to  
get their job done and go home before midnight, knows this is "the UAC  
prompt [...] generated by the operating system, not by the application  
that is requesting adnminstrator rights" how, exactly?

I'm with Ivan Krstic on this, we've already lost.
http://stilgherrian.com/internet/who_do_you_trust_everyone/

Stil


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