[LINK] Annoying/Abusive phone calls from Westpac

[Sylvano]

On Mon, December 14, 2009 11:27 am, Craig Sanders wrote:
> On Mon, Dec 14, 2009 at 10:40:34AM +1100, Stilgherrian wrote:
>> On 14/12/2009, at 10:15 AM, Craig Sanders wrote:
>> > is your phone number on the govt's Do Not Call register? if so,
>> > lodge a complaint.
>> >
>> > if not, register and wait a month.  then lodge a complaint.
>>
>> Surely that only applies to marketing and related calls, not attempts
>> to get in touch with an actual (former) customer?
>
> nope. not in my experience, anyway.

<snip>

> btw, one other method that has worked for me (when auto-phone-spammed by
> AGL) was to complain my way up the corporate ladder every single time
> they called me (and, really, it's not that hard finding email addresses
> and phone numbers on corporate web sites, or other info sources such
> as ASIC). it didn't take long until they realised that it was far less
> trouble to just remove my number from their dialer list than to have to
> deal with senior management wanting to know why they're being annoyed
> with complaints.

my thoughts exactly....

Peter Hanlon, Group Executive, Retail and Business Banking, seems a nice
enough bloke from his bio. ;-)

http://www.westpac.com.au/about-westpac/the-westpac-group/executive-team/