[LINK] Lost in the Blue Mountains

[Leah Manta]

At 07:11 20/05/2009, David Boxall wrote:
>On Thu, 16 Apr 2009 at 16:18:54 +1000, I wrote:
>...
>
>A young man gets lost in the bush, but he has a lifeline: a mobile phone
>and a working network connection. He makes at least seven calls to
>emergency services, but ends up dead. He should have had a good chance
>at survival. What went wrong?

I've had need to call the police in the UK.  Non Emergency.  The call 
dropped out.  I thought I'd given enough details, but had not given 
my name or number.

About 10 mins later when I got reception again, I was asked for by my 
full name to continue to report.

The phone I was using is a prepaid SIM without any registration of my name :)

Seems the Australian system could do with some smartening up!



At 08:45 20/05/2009, Scott Howard wrote:
>On Wed, May 20, 2009 at 12:17 AM, Jan Whitaker <jwhit at melbpc.org.au> wrote:
>
> > I have a friend who used to work for an emergency roadside service
> > who eventually had to leave because of the 'scripted' nature of
> > answering distress calls.
>
>
>IMHO these calls absolutely need to be scripted.  If they aren't scripted,
>then things get missed.

Agreed.


>What is needed is for the scripts to be flexible enough to handle the

No.  What is needed are intelligent people who can hold a 
conversation, think on the fly, be innovative, ADD to the script if 
needed, be dynamic in their lateral thinking processes and actually 
LISTEN to what is being said, rather than WANTING TO HEAR only what 
they want to hear.

Simple really.

Isn't it?  Can't most people think?  Diagnose, Process, Analyze, 
LISTEN, think more, and react?

At 09:15 20/05/2009, Richard Chirgwin wrote:
>But while I agree that 000 scripts should be able to cope with such a call, it
>is risky to rely on 000 when bushwalking, since you can easily walk out of
>mobile coverage.

I don't think the boy concerned was relying or, or had planned to 
calling 000 when he left that morning.  In fact he was probably 
surprised to have mobile coverage.

The point is, he had something better than the Bike riders (Police, 
Son, two military) who got lost in Morton National Park last week, 
who set up camp AND A FIRE - with SMOKE - that the emergency services 
didn't find them!  They had a GPS, isn't that cool!  Knowing where 
you are, but not where you are going to need to go to!

I think people are relying too much on the technology as a SOLUTION 
to thinking rather than using technology as a means of managing 
the  thinking process.

But then imagine the world full of thinking people!  Ohh that is scary!