[LINK] not having a mobile phone

Danny Yee danny at anatomy.usyd.edu.au
Mon Oct 12 10:21:11 AEDT 2009

Scott Howard wrote:
> Eventually it literally got to the point where I asked them to close my
> account and take my money elsewhere before they finally gave in and let me
> get away without one.
I just got told flat out (twice, by different customer service people)
that a mobile phone was a requirement for having a uBank account and
that I couldn't open an account without one.  They use SMS security
tokens and these are a mandatory part of their security system.

I don't know why their online application form says "If you don't have
a mobile, give us a call".  I've emailed them to suggest they fix that.

I'm also wondering what do they do with blind users who can't read
SMS messages?

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