[LINK] NBN Co Corporate Plan released

[Tom Worthington]

Stilgherrian wrote:
> ... NBN Co Limited's Corporate Plan ...
> http://www.dbcde.gov.au/nbn under "Latest news".

On aspect of the plan which has not receive attention is the use of
automation to service the large number of retail users. While NBN is a
wholesale provider, and so will have few direct customers, it will have 
to manage the installation and maintenance of millions of terminations 
of the fibre and wireless connections. The NBN plan envisions 
progressive automation of the management of this, from April 2011 with 
manual processes for the start of the "End-User Trial Capability" to 
fully automated systems by August 2012 "Ready for Market". Telstra and 
other telecommunications companies have had ongoing problems with 
automated systems, despite decades of experience. There is a risk that 
NBN will concentrate on the engineering problems of installing a fibre 
network and assume that installing software is simple. Failure of
the software would make the entire project unworkable.

More in my blog at: 
<http://blog.tomw.net.au/2010/12/national-broadband-network-corporate.html>.


-- 
Tom Worthington FACS CP HLM, TomW Communications Pty Ltd. t: 0419496150
PO Box 13, Belconnen ACT 2617, Australia  http://www.tomw.net.au
Adjunct Senior Lecturer, School of Computer Science, The
Australian National University http://cs.anu.edu.au/courses/COMP7310/
Visiting Scientist, CSIRO ICT Centre: http://bit.ly/csiro_ict_canberra