[LINK] How does one report a problem with a cable in the street to Telstra?

Marghanita da Cruz marghanita at ramin.com.au
Fri Jan 15 15:16:04 AEDT 2010

Thanks Rachel and Michael,

I did start with dial before you dig,
but ended up being referred to the
Telstra Fault line (132203.) by bits of
Telstra. There doesn't seem to be a way
to report faults via the Internet/Web.

In frustration, I escalated the
issue to a contact in Telstra and the
problem (caused by a tree route) has now
been fixed before it produced faults.

Perhaps this is  a project for the cyber
security or even the national security 


grove at zeta.org.au wrote:
> On Tue, 12 Jan 2010, Marghanita da Cruz wrote:
>> This morning, I noticed a copper conduit
>> containing, what I hope is a Telstra
>> cable rather than electricity being
>> pulled up by a tree root. The conduit is
>> broken and the cable is exposed but appears
>> to be intact.
>> Can anyone suggest to whom and how
>> I should report this?
> I would contact Channel 7 - they love a  good headline.
> Here's the blurb:
> "
> Land Clearing - how it is good for starving farmers!
> Those pesky trees are eating your Interweb. Channel Seven has the facts 
> - a farmer up a pole and trees are to blame.    Channel 7 has the 
> campaign.  Get behind the Climate skeptics before you get logged off.
> Only on Today Tonight!
> "
> Sorry - but Ch7 has upset me with the hypocritical campaign for the pole 
> sitting land clearer.
> But to get this back on topic, I would call dial before you dig as they 
> came out to check a similar problem out we had many years ago
> at work.
> rachel
>> I have checked the Telstra site and
>> Dial before you Dig, but nothing
>> seems appropriate.
>> Marghanita

Marghanita da Cruz
Tel: 0414-869202

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