[LINK] Dropbox ToS Under Fire
Kim Holburn
kim at holburn.net
Wed Jul 6 08:53:40 AEST 2011
Wouldn't an ownership grab like that leave dropbox open to claims of liability in copyright infringement claims? I would have thought it could be potential quite dangerous for them themselves. How could they claim safe harbour?
On 2011/Jul/06, at 8:35 AM, Roger Clarke wrote:
> [Following on from some work I did on cloud computing for
> corporations and government agencies, I've done some analysis of
> consumers' rights in their dealings with service-providers like
> Google, MS, Dropbox, etc., incl:
> http://www.rogerclarke.com/EC/CCC.html
> http://www.rogerclarke.com/EC/IU-SPE-1012.html
> http://www.rogerclarke.com/EC/IU-SPE-A1-Dropbox.html
>
> [The article below shows that, at long last, there's some emergent
> recognition of the massive threat that these corporations' Terms of
> Service represent to businesses.]
>
>
> Analyst warns businesses off Dropbox
>
> By Jennifer Scott on Jul 6, 2011 7:07 AM (1 hour ago)
> ITNews
> http://www.itnews.com.au/News/262729,analyst-warns-businesses-off-dropbox.aspx
>
> Changes to terms and conditions cause consternation.
>
> An analyst has warned businesses not to use Dropbox after the online
> synchronisation service made controversial changes to its terms and
> conditions.
>
> Dropbox angered users over the weekend after appearing to lay claim
> to documents and other files uploaded to the service.
>
> "You grant us (and those we work with to provide the services)
> worldwide, non-exclusive, royalty-free, sublicenseable rights to use,
> copy, distribute, prepare derivative works (such as translations or
> format conversions) of, perform, or publicly display that stuff to
> the extent reasonably necessary for the service," the company's
> revised terms and conditions stated.
>
> Dropbox was immediately forced to defend the new terms, claiming they
> were necessary for features such as creating public links to files
> and sharing folders with colleagues.
>
> "We want to be 100 percent clear that you own what you put in your
> Dropbox," the company stated on its blog.
>
> "We don't own your stuff. And the license you give us is really
> limited. It only allows us to provide the service to you. Nothing
> else."
>
> Is that enough to put users' minds at rest? One analyst doesn't think so.
> Speaking to our sister site Cloud Pro, Clive Longbottom, founder of
> Quocrica, said companies that run free services believe they can
> tweak policies as much as they like and this could affect both
> consumers and business.
>
> "Even as a consumer, I'd be worried that Dropbox is essentially
> saying that it 'owns' any documents that I drop through its service,"
> he said.
>
> "As a business person, I'd be horrified - everything in those
> documents could be intellectual property and it belongs to me at an
> IP and a copyright level."
>
> Longbottom claimed businesses should seek protection from service
> level agreements (SLA), rather than fall victim to re-jigged T&Cs.
>
> "Yes, it will mean paying for it, but managing an organisation's IP
> has to be seen as a cost, not something to do along 'best efforts'
> capabilities," he added.
>
> "With any commercial system, you have to look at the T&Cs just as
> much - make sure that they cannot be altered without agreement,
> otherwise [the provider] will just wait until you've paid your
> subscription (preferably 20 years in advance) and then change the
> T&Cs to say 'Hah - it all belongs to us!'"
>
>
> --
> Roger Clarke http://www.rogerclarke.com/
>
> Xamax Consultancy Pty Ltd 78 Sidaway St, Chapman ACT 2611 AUSTRALIA
> Tel: +61 2 6288 1472, and 6288 6916
> mailto:Roger.Clarke at xamax.com.au http://www.xamax.com.au/
>
> Visiting Professor in the Cyberspace Law & Policy Centre Uni of NSW
> Visiting Professor in Computer Science Australian National University
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--
Kim Holburn
IT Network & Security Consultant
T: +61 2 61402408 M: +61 404072753
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