[LINK] Yay! An account upgrade!

Kimberley Heitman kheitman at kheitman.com
Fri Jun 17 18:16:02 AEST 2011


I've found home delivery from the supermarkets very convenient, and often
the goods delivered are as ordered. 

Today, I was sent an email from Woolworths as follows:

"Thank you for shopping with Woolworths online, we thank you for your
continual service. 

As a valued online customer, we endeavour to ensure ample notice is provided
to you when changes are made to our service. 

In light of this, we would like to advise that in the coming months
Woolworths online will be removing the payment option 'pay on delivery'
(Mobile Eftpos). Our records indicate that you utilise the 'pay online'
payment option only for all of your Woolworths online orders.

As of 27th June 2011 your account will be upgraded to the 'pay online'
payment option only. These changes will provide you with a faster, more
efficient ordering process by eliminating step 2 at the checkout! 
.
If, for any reason, you object to your account being upgraded please notify
our team via reply email BEFORE 9.00am Monday 27th June 2011, please include
the reason for your objection. If no contact is made before this time, your
account will be upgraded and the 'pay on delivery' payment option removed
from your account. 

If you have any questions please contact our customer service team on 1300
666 377 or email us at shoponline at woolworths.com.au 

Best regards,
The Woolworths online team"

I guess I will have to wait to see what fabulous benefits will come with my
upgraded account. Otherwise, I guess it would be called a "downgrade".


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Kimberley James Heitman
www.kheitman.com
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