[LINK] Fwd: MR91/2011: ACMA encourages comments on draft mobile phone code [SEC=UNCLASSIFIED]

Antony Barry tony at tony-barry.emu.id.au
Tue Sep 6 14:19:33 AEST 2011



Begin forwarded message:

> From: media at acma.gov.au
> Date: 6 September 2011 2:05:08 PM AEST
> To: <tony at tony-barry.emu.id.au>
> Subject: MR91/2011: ACMA encourages comments on draft mobile phone code [SEC=UNCLASSIFIED]
> Reply-To: blake.murdoch at acma.gov.au
> 
> 6 September 2011
> 
> ACMA encourages comments on draft mobile 
> phone code
> 
> The Australian Communications and Media 
> Authority is encouraging consumers to 
> consider and comment on a draft code of 
> practice for mobile premium services 
> published by the Communications Alliance (CA) 
> today.
> 
> The current code was registered by the ACMA 
> in 2009 as part of a strategy to deal with 
> escalating complaints about mobile premium 
> services. Two service provider determinations 
> made by the ACMA in 2010 provide additional 
> safeguards and the ACMA has closely monitored 
> industry compliance with these measures.
> 
> ‘The current code has contributed to a 90 per 
> cent reduction in consumer complaints about 
> mobile premium service expenditure over the 
> past three years,’ said ACMA Chairman, Chris 
> Chapman. ‘Public consultation on the draft 
> replacement code is vital to ensuring that 
> consumers are able to have their say, and 
> that the code responds to current concerns.’
> 
> ‘Before registering the code, the ACMA will 
> closely consider whether it provides 
> appropriate safeguards, including effective 
> tools for monitoring and controlling 
> expenditure on these services,’ Mr Chapman 
> said.
> 
> A copy of the draft Mobile Premium Services 
> Code is available from the CA website. The 
> ACMA encourages interested stakeholders to 
> submit their views on the draft code to the 
> CA. 
> 
> Further information about the regulation of 
> mobile premium services is available on the 
> ACMA website.
> 
> The ACMA expects to publish its Reconnecting 
> the Customer Public Inquiry Final Report this 
> Friday.
> 
> For more information or to arrange an 
> interview please contact: Emma Rossi, Media 
> Manager, on (02) 9334 7719, 0434 652 063 or 
> media at acma.gov.au.
> 
> # # #
> 
> The ACMA is Australia’s regulator for 
> broadcasting, the internet, 
> radiocommunications and telecommunications. 
> The ACMA’s strategic intent is to make 
> communications and media work in Australia’s 
> public interest. For more information: 
> www.acma.gov.au.
> 
> Follow the ACMA online
> ACMA - See www.acma.gov.au for updates and 
> other social media activities
> Twitter - Find us at acmadotgov
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> -----------------------------------------------------------------



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