[LINK] RFI: Govt Policy re Correspondence Format

[Tom Worthington]

On 01/08/12 09:03, Roger Clarke wrote:
> ... agencies that ... send replies to soft-copy by snail-mail ...
> (2)  send soft-copies, but as scans not in text-extractable format ...

It might be argued that sending paper is unlawful, under the Disability 
Discrimination Act, as the document is less readable using assistive 
technology.

Agencies are required to provide their web pages in an accessible 
format, in case you have a disability. It could be argued that as email 
is now a common means of communication, and therefore that obligation 
for accessible documents also now extends to individual communication. 
This would make sending paper letters unlawful.


-- 
Tom Worthington FACS CP, TomW Communications Pty Ltd. t: 0419496150
PO Box 13, Belconnen ACT 2617, Australia  http://www.tomw.net.au
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Adjunct Lecturer, Research School of Computer Science,
Australian National University http://cs.anu.edu.au/courses/COMP7310/