[LINK] Google breaks

[Bernard Robertson-Dunn]

On 11/12/2012 9:33 AM, Jan Whitaker wrote:
> [Some interesting questions here: what do you do when the 'cloud'
> service breaks? What do you do as a business when you outsource your
> communications platform to a 3rd party like this and they then say, pay up?]

If you were doing it properly, you would identify all the risks of the 
new architecture and take proper precautions, through the application of 
business continuity and disaster recovery techniques, so that you were 
protected appropriately according to your business needs.

Does this happen? In my experience - very rarely. Someone has a Good 
Idea (tm) to reduce costs but doesn't understand the changed risks they 
should now deal with. PHBs are very good at that.

The world is becoming far more complex and interconnected. Simple 
solutions have a habit of introducing new, far more difficult, problems 
- of which the naive are totally unaware. It's often like watching 
children at play.

-- 

Regards
brd

Bernard Robertson-Dunn
Sydney Australia
email: brd at iimetro.com.au
web:   www.drbrd.com
web:   www.problemsfirst.com