[LINK] iPhone 5 … Problematic

[Ivan Trundle]

On 13/09/2012, at 5:55 PM, Frank O'Connor <francisoconnor3 at bigpond.com> wrote:

>  its lost sight of providing customer value and seamlessly integrating that ecology

Okay, I'll bite on this one. Losing sight of providing customer value in what way? 

Customer value is all relative, and only a differentiator, in order to gain attention and approval - not a sum total of performance, or specs.

iT