[LINK] more on reporting to Bigpong

tomk tomk at unwired.com.au
Tue Sep 18 11:55:59 AEST 2012


On 18/09/2012 11:07 a.m., Jan Whitaker wrote:
> Gee, they make things so difficult.
> I tried 3 times to submit an abuse report using Firefox. Failed.
> "We encountered an error while processing your request, Please try
> again later. "
>
> So I thought I'd try IE.
> Copied, pasted, submitted.
> Guess what:
> "We encountered an error while processing your request, Please try
> again later. "
>
> Good lord. Is this the best we can do in this country?
>
> Jan
I don't know Jan,
They seem to have gotten rid of your complaint without even having to 
field it.

Makes their customer service response and TIO complaint numbers for 
their annual reporting to the ASX look much better...

I would say that was exactly what they were trying to achieve... why do 
you ask if that's the best that we can do ?
;-)

TomK




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