[LINK] Humans need not apply
Nicholas English
nik.english at gmail.com
Fri Aug 22 16:04:22 AEST 2014
That’s how you manage improved customer focus. Your IoT (Internet of Things) fridge phones home to report that its operating environment is currently out of warranty specification - you didn’t keep it heated in winter?, cooled in summer? - and you receive no email telling you that your warranty is void. Said device then brakes down, within 12 months of purchase and and you enter the infinite planes of “please press 1, now .. I’m sorry, was that ‘frank ewe peace of ship’?” hell …
Who needs a robot with gun to end your life ?
Now, where was that Baysian filter I was hiding behind ...
Nicholas English
Mob: +61 (0)421 164 196
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On 22 Aug 2014, at 3:46 pm, Bernard Robertson-Dunn <brd at iimetro.com.au> wrote:
> On 22/08/2014 2:52 PM, Kim Holburn wrote:
>> https://www.youtube.com/watch?v=7Pq-S557XQU&list=UU2C_jShtL725hvbm1arSV9w
>
> Call centre jobs 'will not exist' in five years, says Telstra chief
> David Thodey
> http://www.smh.com.au/business/call-centre-jobs-will-not-exist-in-five-years-says-telstra-chief-david-thodey-20140822-107479.html
>
> --
>
> Regards
> brd
>
> Bernard Robertson-Dunn
> Sydney Australia
> email: brd at iimetro.com.au
> web: www.drbrd.com
> web: www.problemsfirst.com
> Blog: www.problemsfirst.com/blog
>
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