[LINK] Our government does it again

[David Boxall]

On 5/10/2014 9:02 AM, JanW wrote:
> At 07:31 AM 5/10/2014, David Boxall wrote:
>> which didn't work in Firefox 32.0.3 on Windows 7 64 bit.
>>
>> I finally managed to download the file in Internet Explorer (it wouldn't
>> just display in the browser). The file name is "Welcome Letter" (no
>> extension). SumatraPDF read the file OK.
>
> I find this problem of browser incompatibility a lot with government stuff, even at the local level. ... I throw up my hands and resort to IE.
>
> If any linkers have power IT connections in Mygov -- which seems to be the go to place for Cwlth govt online access nowadays --would they PLEASE work with your other departments to do multi-browser testing. If you're going to require this sort of connection with govt services, you gotta at least give EVERY citizen/info seeker a fighting chance. Spec your systems correctly, please.
> ...
Basic principle in brief: keep it simple. The Medicare system is very 
clever, no doubt. They might be better off if it wasn't.

The pdf that I worked so hard to access was only a handful of text and a 
couple of graphics. Much as it pains me to admit, pdf is something of a 
standard, but why implement it in a way that caused problems with IE on 
Windows 7? That's probably the most common combination these days.

Assuming they really need to include graphics, what would be the most 
accessible format? (least likely to cause problems))

-- 
David Boxall                    |  Perfection is achieved, not when
                                |  there is nothing more to add, but
http://david.boxall.id.au       |  when there is nothing left to take
                                |  away.
                                            --Antoine de Saint-Exupery