[LINK] May the Farce be with you. [Was] Re: Our government does it again

[David Boxall]

On 3/10/2014 4:05 PM, David Boxall wrote:
> Hi all,
>
> I just tried to create a myGov account. Trouble is, it wouldn't accept
> my email address, which is on a .name domain. They're evidently using a
> truly ancient validation routine.
>
> If you're going to introduce a single point of failure, I reckon it's
> best to avoid the most stupid of mistakes.
>
Renewed my driver's licence today. Apparently, I somehow applied for 
their online services at the same time. Below is text from the complaint 
I lodged via their web form:

> I received an email:
> "You have recently provided your details to sign-up to Online Services.
>
> To get started, go to www.rms.nsw.gov.au/onlineservices and log in using the details below."
> What followed were:
> "Surname: BOXALL"
> and a temporary password.
> www.rms.nsw.gov.au/onlineservices redirects to a lengthy URL, beginning https://www.myrta.com/wps/portal/extvp/myrta/..., which doesn't have fields matching the email. It does have a button labelled "Log In". Pressing that leads to another, even lengthier, URL beginning https://www.myrta.com/wps/portal/extvp/myrta/login/... That page has fields labelled "Photo card number" and "Password". The temporary password doesn't work with either my surname or my photo licence number.
>
> Environment: Windows 7 64-bit and Firefox 32.0.3.

On the bright side, this one doesn't affect the whole country.

-- 
David Boxall                    |  Drink no longer water,
                                |  but use a little wine
http://david.boxall.id.au       |  for thy stomach's sake ...
                                |            King James Bible
                                |              1 Timothy 5:23