[LINK] web: Centrelink complaints soar 26 per cent

[David Boxall]

On 2/09/2015 9:37 PM, Jan Whitaker wrote:
> Another govt system failure.
>
>       http://www.smh.com.au/national/public-service/centrelink-must-do-better-commonwealth-ombudsman-releases-customer-service-report-20150902-gjd49q.html
> ...
Neighbours recently recounted their latest Centrelink experience. In an 
office set up for a dozen or more, there were two staff. One sat them 
down in front of a terminal and told them to serve themselves.

I guess that solves the problem for people who don't have adequate 
Internet access at home.

-- 
David Boxall                         | "Cheer up" they said.
                                     | "Things could be worse."
http://david.boxall.id.au            | So I cheered up and,
                                     | Sure enough, things got worse.
                                     |              --Murphy's musing