[LINK] Census phone line overloaded and hanging up on callers

[Brendan]

"With less than a week to go until the Census, a phone line designed to cope with requests for hard copies of the forms has been struggling to cope with huge demand."

http://www.abc.net.au/news/2016-08-03/requests-for-a-census-hard-copy-overloads-system/7685740

I saw this so I called up. Worked for me, relatively painless until the IVR calls off"
"your census papers should arrive in the next 5 working days" - ie after census night.