[LINK] Faults? Telstra?

David Boxall linkdb at boxall.name
Wed Feb 17 15:44:11 AEDT 2016


Telstra just gets better and better. I wish the network was still 
publicly owned. At least then we could vote the bastards out.

<https://www.facebook.com/groups/BIRRR/permalink/471136039761755/>
> Last night i tried to report a landline fault over telstra 24×7 chat. 
> The friendly customer service rep told me they cant do this via chat, 
> i would have to call them!
>
> I explained to him that i would have done that already if i had a 
> working phone (or mobile reception). After two hours we finally got 
> the fault reported via a three way chat with Telstra faults.
>
> Service technician is unavailable for 12 days so i'm in the dark for 
> 12 days. When i explained to him how it's my only form of 
> communication to the outside world he told me it would be ok - they 
> can forward my phones to my mobile number. I did my best to stay 
> composed and explained to him for the fifth time we dont get mobile 
> reception.
>
> I dont think they get it... its an absolute disgrace. How do i run a 
> business without a phone line.

The comments are worth a read.

-- 
David Boxall                    |  Dogs look up to us
                                |  And cats look down on us
http://david.boxall.id.au       |  But pigs treat us as equals
                                                    --Winston Churchill



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