[LINK] Faults? Telstra?

[Scott Howard]

On Wed, Feb 17, 2016 at 12:36 PM, David Boxall <linkdb at boxall.name> wrote:

> More likely, they're conditioned to avoid thinking. Decision support
> systems are set up to minimise costs in the short term. It has killed:
> <http://www.abc.net.au/news/2009-04-28/30674>
>

Whilst your statement is potentially true for other situations, in the
specific case you've referenced the colonial inquest into the death
disagrees with your assessment.

There were a number of factors to the reason this person died - the
telephone operators were not one of them.

  Scott