[LINK] Catch up day

[David Boxall]

Another rant from a small business that's suffering under Australia's 
inadequate telecommunications. As usual, Telstra gets the blame, but 
responsibility lies with government. Somebody really should do a costing 
on the price of government negligence in this field.

<https://www.facebook.com/groups/BIRRR/permalink/474935569381802/>
> Today is Sunday. Catch up day for my business. Sending out invoices to 
> my clients and paying bills before the end of the month. All typical 
> stuff for a small business.
>
> Starts off that I have a new wireless modem that Telstra's so called 
> help line insists that my BigPond SIM card will not work in my new 
> modem! Marcus Dowling from Rising Connection in Sydney helped me set 
> up the modem and both of us spent over 2 hours with several Telstra 
> tech failures to give up in disgust. Marcus has done dozens of the 
> same thing as this round with no problems. According to Marcus the 
> local tower has been having "issues" for the last few days on 4G and 
> Telstra won't admit it. We decided to wait until the tower problem is 
> resolved before we bleed from our heads from banging on the brick wall!
>
> My other modem which is using a Telstra sim seems to be working ok. At 
> least that's what I thought! 6 bills to pay before I go to bed. That 
> won't take too long. 2 hours later, multiple removing the battery from 
> modem, switching wifi on & off dozens of times and I have managed to 
> pay 2 bills!!!! For F*^K sale TELSTRA!!!! Two weeks ago when the 
> towers went down you oh so generously offered free data for a Sunday. 
> Woo friggin Hoo! I couldn't care about free data but thanks anyway. 
> What I do care about is looking after my clients by being efficient in 
> my business and also looking after my suppliers by paying my bills on 
> time and you just happen to be one of them! Pity that I don't have one 
> of your bills due at the moment!!
>
> I think myself lucky going by others on this site, by having a fairly 
> reliable but all be it horrendously expensive and limited Internet.
>
> It just sucks that Telstra and its representatives just don't give a 
> rats arse when individuals suffer for a service that they have paid 
> for. Somehow I don't think I will get much in the way of compensation. 
> Two business owners at say $200/hour and working on a Sunday it should 
> be at least $400/Hr. For a combined total of 7 hours makes it $1400. 
> That's a bucket load of free data. More than 12 months at 15Gb a 
> month. What's say you come to the party on that on Telstra?
>
> Rant over!!!

-- 
David Boxall                         | "Cheer up" they said.
                                      | "Things could be worse."
http://david.boxall.id.au            | So I cheered up and,
                                      | Sure enough, things got worse.
                                      | --Murphy's musing