[LINK] Modernising the Triple Zero emergency call system
Chris Johnson
Chris.Johnson at anu.edu.au
Sat Oct 8 16:18:35 AEDT 2016
Here's potential for disaster. Is there any evidence that collectively
as an ICT industry we are any better at first cutover to safety critical
pubic services than when the London Ambulance service was replaced in 1992?
in ITWire is written 6 Oct 2016
> A modern Triple Zero Emergency Call Service utilising the latest
> technologies will be implemented nationally, with the federal
> government calling for expressions of interest for operators to take
> over the contract to provide “enhanced” services.
>
> A modern Triple Zero Emergency Call Service utilising the latest
> technologies will be implemented nationally, with the federal
> government calling for expressions of interest for operators to take
> over the contract to provide “enhanced” services.
> Telstra, which operates the national emergency service, will have to
> submit a tender to continue, as the government seeks an operator to
> provide “enhanced” services.
>
> The government called on Thursday for Expressions of Interest
> following a review of the Triple Zero (000) services, looking at ways
> to take advantage of new technologies for the provision of “improved”
> services in the future. The review concluded with a report and
> implementation plan published earlier this year.
>
> The government is now seeking an operator for the service who can
> implement an IP-based service that can "keep pace with the rapidly
> changing social and technological environment".
>
Chris Johnson - Hon AsPro RSCS ANU
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