[LINK] Fwd: Some peace of mind about the NBN

[Roger Clarke]

From: "iiNet" <support at iinet.net.au>
Date: 1 Nov 2017 10:58:12 +0800
>You don't need to switch to NBN because you're already on our ultrafast VDSL2 broadband network.
>You've probably been hearing a lot about the NBN lately, so we thought we'd help clear a few thing up.
>-   The NBN will not be replacing the network which powers your
>    current VDSL2 broadband service.
>-   That's because our VDSL2 network is already delivering reliable,
>   high-speed internet with download speeds between 20Mbps & 80Mbps*.
>This means that you can keep your current VDSL2 broadband for as long as you'd like. You don't have to switch to the NBN.

At 20:35 +1100 1/11/17, Paul Brooks wrote:
>I was interviewed on ABC Canberra radio last Monday, and a caller asked whether NBN
>was replacing/overbuilding the TransACT network or not. I didn't know at the time, but
>clearly its enough of a concern with enough people calling in that TransACT has
>decided to be proactive about answering the FAQ to stem people from churning over.


I wrote to iiNet on 1 Nov with this inquiry:
>>I'm concerned about the statement that "The NBN will not be replacing the network which powers your current VDSL2 broadband service".
>>Is this true?
>>My understanding was that, once the NBN becomes available in an area, suppliers have to progressively close down other services.
>>There are many parts of Canberra where the NBN is available, and many more where the over-build has commenced:
>>http://nbnco.com.au/learn-about-the-nbn/rollout-map.html
>>Our address isn't on the current map, but as I understand it, it will be.
>>Further, I understand that people living in areas that have NBN available have also received the same letter from you.

After a delay in responding and rejecting their initial, boilerplate response, I received this vacuous reply dated Wed, 8 Nov 2017 19:09:26 +0800:
>As per the email your service will not be affected by nbn , nbn mostly affects adsl services and your service is a vdsl service so it wont be affected . 

It might be true, but iiNet's service these days is absolutely atrocious, so anything that the company says is untrustworthy without supporting evidence.

I wonder where in these sites the relevant documentation might be:
https://www.communications.gov.au/what-we-do/internet
https://www.acma.gov.au/
https://www.nbnco.com.au/


-- 
Roger Clarke                                 http://www.rogerclarke.com/
			             
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Visiting Professor in the Faculty of Law            University of N.S.W.
Visiting Professor in Computer Science    Australian National University