[LINK] RFC: Centrelink Robo-Debt Case Study

[Roger Clarke]

I'd greatly appreciate constructively critical reviews of the following brief (1300-word) summary of the affair.

What aspects have I missed?
What have I misrepresented?
Where have I been unduly unfair?
Are there important sources, official or media, that I've missed?

Off-list replies will be fine, but any aspects that are likely to be of interest to subscribers could be on-list.

Thanks!


      Centrelink's Big Data 'Robo-Debt' Fiasco of 2016-17 
            http://www.rogerclarke.com/DV/CRD17.html


-- 
Roger Clarke                                 http://www.rogerclarke.com/
			             
Xamax Consultancy Pty Ltd      78 Sidaway St, Chapman ACT 2611 AUSTRALIA
Tel: +61 2 6288 6916                        http://about.me/roger.clarke
mailto:Roger.Clarke at xamax.com.au                http://www.xamax.com.au/ 

Visiting Professor in the Faculty of Law            University of N.S.W.
Visiting Professor in Computer Science    Australian National University