[LINK] Government Death Notification Service

[Stephen Loosley]

https://deathnotification.gov.au


Australian Death Notification Service

Welcome

Notify multiple organisations online

The death of someone close to you can be a difficult time and there can be a lot to organise. The Australian Death Notification Service allows you to notify multiple organisations online that someone has died so their accounts can be closed or transferred.

The service matches details about a person who has died against the Australian Death Check (ADC). The ADC holds the death registration data recorded by Birth, Deaths and Marriages registries across Australia.

This service uses the information that appears on a death certificate and matches it to the ADC system.

Once matched, users can choose which organisations they wish to notify, and provide their own contact details for any next steps.

How to use this service

This service is currently available to all Australian states and territories except for ACT.

A death certificate needs to have been issued to use this service. However, you don’t need to have the certificate with you.

Over the next few pages, you will be asked to:

enter details of the person who has died
enter your details as the notifier
confirm the organisations you wish to notify
This information is then passed on to the selected organisations. They will contact you directly to guide you through the next steps.

Please note: After using this service, you may still need to provide formal documentation to the notified organisations at a later date.

Participating organisations

Banks
ANZ Logo
ANZ
Bank of Melbourne Logo
Bank of Melbourne
Bank SA Logo
Bank SA
Commonwealth Bank Logo
Commonwealth Bank
nab Logo
nab
St. George Logo
St. George
Westpac Logo
Westpac
Phone and internet
Optus Logo
Optus
Telstra Logo
Telstra
Vodafone Logo
Vodafone
Electricity and water
Sydney Water Logo
Sydney Water

This is a joint initiative of the following states and territories, delivered and overseen by the NSW Government.

New South Wales Logo
Victoria Logo
Queensland Logo
Northern Territory Logo
South Australia Logo
Western Australia Logo
Tasmania Logo

Copyright © 2020 NSW Department of Customer Service

Cheers,
Stephen