[LINK] ACT Emergency Website Failure During Bushfire Emergency
Tom Worthington
tom.worthington at tomw.net.au
Fri Jan 24 10:32:38 AEDT 2020
The ACT Emergency Services Agency (ESA) website failed yesterday during
a bushfire emergency in Canberra:
https://www.itnews.com.au/news/aws-outage-cripples-act-emergency-services-agency-website-as-canberra-bushfire-rages-536944
The website is now working: https://esa.act.gov.au/
I ran a Google Page Speed Insight test on the home page. The desktop
version rated 8 out of 100, and the mobile version 1 out of 100. This is
not a good result.
Much of the problem is due to server response time. But some of the load
could be taken off the server with optimization of the design. For
example, changing the format of images, sizing them appropriately, and
reducing unnecessary ones.
During the the 2003 Canberra bushfires, there was some discussion of
this on Link. I made some suggestions:
http://mailman.anu.edu.au/pipermail/link/2003-January/047691.html
Later one of my students researched the topic and I gave some lectures
and talks on on emergency website design: http://www.tomw.net.au/2006/wd/
--
Tom Worthington, MEd FHEA FACS CP IP3P http://www.tomw.net.au
+61(0)419496150
TomW Communications Pty Ltd. PO Box 13, Belconnen ACT 2617, Australia
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Honorary Lecturer, Computer Science, Australian National University
https://cecs.anu.edu.au/research/profile/tom-worthington
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