[LINK] PSA: Outlook down? How to fix it
Kim Holburn
kim at holburn.net
Thu Jul 16 13:49:09 AEST 2020
https://www.zdnet.com/article/outlook-down-how-to-fix-it/
> Outlook is hosed. Users around the globe are reporting that both Microsoft's Outlook mail service and application are failing for them.
...
> According to suggestions on the Reddit Sysadmin forum, you can fix the problem on local PCs by rolling back to the monthly channel 20470 release. You do this with the following steps:
>
> Go to the admin command prompt and:
>
> cd "\Program Files\Common Files\microsoft shared\ClickToRun"
>
> Then run, as the administrator,
>
> officec2rclient.exe /update user updatetoversion=16.0.12827.20470
>
> At this time, there is no known Microsoft Windows Installer (MSI) repair.
> This is a stop-gap fix, but it's better than swearing at your computer. Once Microsoft has the problem fixed, which I expect in the short run, it will consist of rolling back the update. You'll want to use the official fix.
>
> If you're using Outlook as a service, try, as Microsoft suggests, to use the Outlook web interface or a mobile app.
--
Kim Holburn
IT Network & Security Consultant
T: +61 2 61402408 M: +61 404072753
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